Privacy Policy
This policy explains what data every Easy Language (Tomojoyo Digital) app and web service collects, what it is used for, and how you stay in control of it.
1. The short version
- No ads and no trackers. We ship no advertising SDKs, no third-party analytics, no pixels, and we never read advertising identifiers (Android Advertising ID / Apple IDFA).
- Most data never leaves the device. Learning progress, practice scores, and preferences are stored locally.
- Accounts are optional and belong to adults. Some apps offer an account so progress can be restored on another device. Accounts are registered by a parent or guardian, never by a child.
- Voice is scored, then discarded. We keep no archive of children’s voice recordings.
- We never sell or rent personal data to anyone, in any form.
- You can request deletion at any time, from inside the app or by emailing easylanguage.pare@gmail.com.
This summary is here for readability. The sections that follow are the binding text in full.
2. What this policy covers
This policy applies to every mobile app, web app (PWA), and website published by Easy Language (Tomojoyo Digital) — whether installed from Google Play, the Apple App Store, or opened directly in a browser. We refer to them collectively as the "Services".
Any new app we release falls under the same policy from day one, unless that app ships an additional, clearly-disclosed notice inside the app itself.
This policy does not cover third-party services you may use alongside our apps — for example Google Play, the App Store, or your device’s built-in speech recognition. Those services have their own privacy policies.
3. Who is responsible for your data
Easy Language (Tomojoyo Digital) acts as the data controller under Indonesian Law No. 27 of 2022 on Personal Data Protection ("UU PDP") and as the data controller under the General Data Protection Regulation (GDPR) for users in Europe.
| Item | Detail |
|---|---|
| Publisher | Easy Language (Tomojoyo Digital) |
| Privacy email | easylanguage.pare@gmail.com |
| Address | Pare, Kabupaten Kediri, Jawa Timur, Indonesia |
| Response time | Within 7 business days |
We are not required to appoint a Data Protection Officer, as our processing is limited in scale and involves no large-scale systematic monitoring. All privacy requests are handled directly through the address above.
4. What we collect
We only collect what an app genuinely needs in order to work. Most of it stays on your device; the last column shows what actually reaches our servers.
| Category | Examples | Purpose | Sent to our servers? |
|---|---|---|---|
| Parent account data | Name or nickname, email address, password (stored as a one-way hash, never as plain text) | Creating and securing the account, restoring progress, sending essential account emails | Yes — only if you choose to create an account |
| Child profile | Nickname or initials, approximate age or school year, chosen avatar | Matching lesson difficulty and separating progress between siblings | Yes — only if an account exists |
| Learning progress | Completed levels, practice scores, streaks, badges | Showing progress, resuming lessons, suggesting what to learn next | Only with an account; without one it stays on the device |
| Speaking practice audio | Short clips of a child repeating a word or sentence | Scoring pronunciation and giving instant feedback | Not stored. See Voice processing |
| Avatar photo (optional) | One image you pick from the gallery or take with the camera | Used as the child’s profile picture inside the app | No — kept on the device unless you turn on account sync |
| In-app purchases | Purchase or subscription status, verification token from the app store | Unlocking paid content and restoring purchases on a new device | Yes — with no card data. See Purchases |
| Technical & diagnostic data | Device model, OS version, app version, language, error logs | Fixing crashes and delivering the right content package | Partly — in minimal form, never used for profiling |
| IP address | The IP recorded when the app contacts our servers | Basic security, abuse prevention, and content delivery | Yes — held briefly in server logs |
5. What we never collect
To leave no room for doubt, we never collect, access, or ask for:
- Precise (GPS) or network-based approximate location.
- Contacts, phone book, SMS, call history, or calendar.
- A list of the other apps installed on your device.
- Advertising identifiers such as the Android Advertising ID (GAID) or Apple IDFA.
- Biometric data: fingerprints, face scans, or voiceprints used for identification.
- Credit card numbers, bank details, or any other payment credentials.
- Health data, political opinions, sexual orientation, or any other special category of personal data unrelated to learning.
- Photos or videos from your gallery beyond the single avatar image you pick yourself.
- Voice recordings kept permanently or archived for any purpose.
6. How we use the data
We use what we collect strictly for the following purposes:
- Running the app — showing lessons, saving progress, and resuming where a child left off.
- Matching content to a child’s level — difficulty is chosen from practice results, never from behavioural or commercial profiles.
- Giving speaking feedback — scoring pronunciation live, then discarding the audio.
- Managing accounts and purchases — verifying sign-in, resetting passwords, restoring purchases on a new device.
- Keeping the service secure — detecting abuse, rate-limiting, and preventing unauthorised access.
- Fixing defects — analysing error logs so bugs can be repaired in the next release.
- Meeting legal obligations — for example retaining transaction records for tax and accounting purposes.
7. Legal bases for processing
For users in Indonesia we rely on Article 20 of the UU PDP. For users in Europe and the UK we rely on Article 6 GDPR. Specifically:
| Processing activity | Legal basis |
|---|---|
| Providing the core features you asked for | Performance of a contract (UU PDP Art. 20(2)(b) / GDPR Art. 6(1)(b)) |
| Microphone, camera, and gallery access | Consent given through the system permission dialog, withdrawable at any time |
| Creation of a child profile by a parent | Parental or guardian consent (UU PDP Art. 25 / GDPR Art. 8) |
| Security, abuse prevention, bug fixing | Legitimate interests balanced against your rights (GDPR Art. 6(1)(f)) |
| Retention of purchase records | Legal obligation under tax and accounting law |
Where the basis is consent, you may withdraw it at any time without affecting processing carried out beforehand. Revoking microphone access, for instance, simply disables speaking practice — the rest of the app keeps working.
8. Device permissions we request
Every permission is requested at the moment its feature is about to be used, with a short in-app explanation. All of them are optional; declining only disables the related feature rather than blocking the app.
| Permission | When asked | Why | If declined |
|---|---|---|---|
| Microphone | When a child taps the speak button in a pronunciation exercise | Briefly capturing speech so it can be scored | Speaking exercises are skipped; everything else still works |
| Camera | When choosing a child’s avatar photo | Taking a single profile picture | You can still pick one of the built-in illustrated avatars |
| Gallery / Photos | When choosing a child’s avatar photo | Selecting one existing image | Same as above |
| Internet | Automatically | Downloading lessons, syncing accounts, verifying purchases | The app runs on content already stored on the device |
| Notifications | When you switch on study reminders | Sending the reminders you configured yourself | No notifications are sent |
| Device storage | Automatically, in the app’s private area | Storing offline lessons and progress | Cannot be disabled — the app requires it |
You can revoke any permission at any time via Device settings → Apps → (app name) → Permissions on Android, or Settings → Privacy & Security on iOS.
9. Voice and speaking practice
Several of our apps train pronunciation and speaking. This section spells out exactly what happens to your child’s voice, because we know it is the most sensitive part.
How it flows
- 1
Capture is momentary
The microphone is live only while a child holds or taps the speak button, usually for a few seconds. There is no background recording, and the system microphone indicator is always visible while it is on.
- 2
Speech becomes text
Conversion happens on the device where an offline recognition model is available. On devices without one, the app uses the operating system’s built-in recognition (Google Speech Services on Android, Speech Recognition on iOS), so short clips are processed by that OS provider under their own privacy policy.
- 3
Text is compared to the target
The app compares the recognised text with the word or sentence that should have been spoken and calculates a similarity score.
- 4
Audio is deleted
The temporary audio file is removed from the device as soon as it has been scored — at the latest when the practice session ends. Only the score is kept, never the sound.
If you would rather no OS speech service be involved at all, simply decline the microphone permission. The app will skip all voice-based exercises and remains fully usable.
10. Children and the parent’s role
Our Services are designed for children but intended to be used with, or under the supervision of, a parent or guardian. We treat any data relating to a child as requiring heightened protection.
- Only adults may register. Sign-up is addressed to parents or guardians and includes a confirmation that the registrant is at least 18 years old.
- Minimal child data. We encourage nicknames or initials rather than full names. We never ask for a child’s home address, school, phone number, or full date of birth.
- No ads and no trackers, in line with the Google Play Families Policy and App Store Kids Category guidelines.
- No social features. There is no chat, no direct messaging, no public comments, and no way for a child to share content with strangers.
- External links and purchases sit behind a parental gate — a simple challenge a young child is unlikely to pass.
- Parental consent can be withdrawn at any time by deleting a child profile or the whole account.
A full account of our compliance with COPPA, Google Play Families, and the App Store Kids Category is on the Children’s Privacy page.
11. Third parties involved
We keep outside involvement to a minimum. This is the complete list of third parties that may process data when you use our Services:
| Party | Data involved | Why they are involved |
|---|---|---|
| Google Play Billing | Purchase status, purchase token, your Google account email (not passed on to us) | Processing payments and subscriptions on Android. We only receive confirmation that a purchase is valid. |
| Apple App Store / StoreKit | Purchase status and transaction receipts | Processing payments and subscriptions on iOS, by the same mechanism. |
| OS speech recognition (Google / Apple) | Momentary voice clips on devices without offline recognition | Converting speech to text so pronunciation can be scored. |
| Hosting and CDN provider | IP address, request time, app version | Hosting our servers and delivering lesson content quickly. |
| Google Play & App Store (store statistics) | Aggregate data: install counts, versions, crash reports | Supplied automatically by the stores to every developer, aggregated and without individual identities. |
None of the parties above are permitted to use your data for their own purposes. We do not use Firebase Analytics, Google Analytics, the Meta SDK, the TikTok SDK, ad networks, attribution tools, or behavioural heatmaps.
Should we ever need to add a new provider, this policy will be updated before the change takes effect.
12. Advertising and tracking
Because there are no ads, none of the tracking infrastructure that accompanies them exists either. We do not read advertising identifiers, do not fingerprint devices, do not embed conversion pixels, and do not follow users across apps or sites.
Since we do not track users, signals such as Do Not Track and Global Privacy Control change nothing about our behaviour — there is simply no tracking to switch off.
13. In-app purchases
Some apps offer paid content or subscriptions. All payments are processed by Google Play Billing or the Apple App Store, never by us.
- We never receive, see, or store card numbers, bank details, or payment credentials.
- All we receive is a digital receipt from the store confirming that a purchase is valid, plus whether a subscription is currently active.
- Transaction records are retained for as long as tax and accounting law requires, even after your account is deleted.
- Purchases always sit behind a parental gate so a child cannot buy anything without your knowledge.
- Refund requests follow Google Play or Apple policy, as they are the official seller of record.
The full commercial terms are in the Terms of Service.
14. Where data lives and how long we keep it
Where it is stored
Local data lives in the app’s private storage area on your device, which the operating system shields from other apps. Account data lives on servers we rent from a professional hosting provider, with data centres in Indonesia and/or Singapore.
How long we keep it
| Type of data | Retention period |
|---|---|
| On-device learning progress | Until you uninstall the app or clear its data |
| Account data and child profiles | While the account is active, then erased once a deletion request is processed |
| Dormant accounts | We delete accounts untouched for 24 consecutive months, after notifying the owner by email |
| Speaking practice audio | Deleted immediately after scoring; never archived |
| Error logs | At most 90 days, then removed automatically |
| Server logs containing IP addresses | At most 30 days, for security purposes |
| Purchase transaction records | As required by tax and accounting law, typically 5 to 10 years |
Once a retention period ends, data is permanently deleted or anonymised so it can no longer be linked to a person.
15. How we protect data
We apply reasonable technical and organisational safeguards:
- All traffic between the apps and our servers is encrypted with HTTPS/TLS.
- Passwords are stored as one-way hashes using a modern algorithm — we cannot read them ourselves.
- Sign-in sessions use short-lived tokens that can be revoked.
- Access to production systems is limited to the people who need it and protected by two-factor authentication.
- On-device data sits in the app’s sandboxed private storage, isolated by the operating system.
No system is perfectly secure. In the event of a personal data breach we will notify affected users and the competent authority within 3×24 hours of becoming aware, per Article 46 of the UU PDP, and within 72 hours under the GDPR for European users. Security reports are genuinely welcome — send them to easylanguage.pare@gmail.com.
16. Your rights over your data
Under the UU PDP and the GDPR, you — as the parent or guardian acting for your child — hold the following rights:
| Right | What it means for you |
|---|---|
| Access | Request a copy of the personal data we hold about you and your child. |
| Rectification | Correct inaccurate or incomplete data, directly from the profile screen in the app. |
| Erasure | Request deletion of the account and all associated data. |
| Restriction | Ask us to pause processing of certain data while a dispute is resolved. |
| Objection | Object to processing that relies on our legitimate interests. |
| Portability | Receive your data in a structured, machine-readable format (we provide a JSON file). |
| Withdraw consent | Revoke any permission you previously granted, at any time, without giving reasons. |
| Complaint | Lodge a complaint with the data protection authority in your jurisdiction. |
To exercise any of these, email easylanguage.pare@gmail.com from the address registered to the account. We reply within 7 business days and complete requests within 30 days at the latest. This is free of charge, except for excessively repetitive requests.
To protect you, we may ask for additional verification before acting on sensitive requests — for example confirming a message we send to the registered email address.
17. Deleting your account and data
You can delete your account at any time, without giving a reason, either from inside the app or by email.
Step-by-step instructions, the list of what gets erased, and what we must keep for legal reasons are on the Delete Account & Data page.
18. International data transfers
Our servers are located in Indonesia and/or Singapore. If you use the Services from another country, your data will be transferred to those regions for processing.
For users in Europe and the UK, such transfers are covered by Standard Contractual Clauses with our hosting provider, together with supplementary measures including encryption in transit and access restrictions. For Indonesian users, transfers follow Article 56 of the UU PDP, either to countries with an equivalent level of protection or under binding contractual safeguards.
20. Changes to this policy
We may update this policy when features change, a new provider is introduced, or regulations shift. Each version shows a "Last updated" date at the top of the page.
If a change is material — a new category of data, or a new purpose — we will announce it with a prominent in-app notice, and by email to account holders, at least 30 days before it takes effect. Where the law requires fresh consent, we will ask for it first.
Continuing to use the Services after a new policy takes effect means you accept it. If you disagree, you may stop using the Services and request deletion of your data.
21. Contact us
Questions, objections, or requests about personal data can be sent to:
| Channel | Detail |
|---|---|
| easylanguage.pare@gmail.com | |
| Publisher | Easy Language (Tomojoyo Digital) |
| Address | Pare, Kabupaten Kediri, Jawa Timur, Indonesia |
| Response time | Within 7 business days |
If you feel a complaint has not been handled adequately, you have the right to complain to the data protection authority in your jurisdiction. In Indonesia, complaints may be addressed to the competent personal data protection authority established under the UU PDP.
Questions about privacy?
Easy Language (Tomojoyo Digital)